The last time you'll answer
the WiFi question.

Not just a chatbot. A guide that learns from every guest, so you stop repeating yourself.

Automate My Property See how it works
Takes less than 2 minutes. No credit card required.
A Forest Retreat
GuestGuy concierge
11:42 PM
The hot tub won't turn on and it's 11 PM 😩
No problem! There's a master switch on the left side of the deck railing — flip it up and the jets should start in about 30 seconds. Here's a quick photo showing exactly where it is. 🛁
Resolved automatically — host never woken up
Verified Accuracy
Instant Setup
Trusted by Superhosts
Works with Airbnb & VRBO
How it works

Hosting on autopilot.

Transform your house manual into a personal concierge that handles the details so you don't have to.

Step 1
Tell us about your place

Paste in your WiFi password, house rules, and local tips. We'll turn it into an instant-answer knowledge base for your guests.

Property name
The Redwood Cabin
WiFi network
RedwoodCabin_5G
House info
Towels under the bathroom sink, firewood on the deck...
Already on Airbnb? Paste your link to auto-fill
Step 2
Share the magic link

We generate a unique link and QR poster for your property. Drop it in your welcome message or print it for the nightstand.

GuestGuy
A Forest Retreat
Scan to chat with your concierge
Step 3
Watch the magic happen

Guests scan, tap, and get instant answers. No app to download, no phone calls at midnight. Just answers.

A Forest Retreat
GuestGuy concierge
📶 WiFi
📋 House rules
🍵 Local eats
🗺 Things to do
Hey! I'm your Guy for A Forest Retreat. Ask me anything 👋
How do I use the espresso machine in the kitchen?
It's a Breville Barista Express! Fill the water tank on the left, add beans to the hopper, press the single shot button, and wait for the light to stop blinking. ☕
What's the best coffee spot within walking distance that's open on Sundays?
Your host recommends Pine & Bloom Coffee — 8 min walk down Maple Street, opens at 7 AM on Sundays. Try their oat milk lavender latte! 🌿
The hot tub isn't heating up, what should I check?
First, check the breaker panel in the hallway closet — flip breaker #12. Then press the "Jets" button on the tub twice to restart the heater. It takes about 20 min to warm up! 🌪️
What's the WiFi password?
🔒 Enter your stay code to view WiFi details
Ask anything about your stay…

THE AI FIX LOOP

The guide that writes itself.

Guest confusion becomes a fix suggestion becomes a better guide — automatically. Every question your guests ask makes your next guest's stay smoother.

1
Guest asks
"Where do I park?" — a real guest question surfaces in the chat
2
GuestGuy flags it
Friction detected and surfaced in your dashboard
3
AI writes the fix
One click generates a suggested knowledge base update
4
You approve
The guide is better for every future guest

Catch problems before they become reviews.

Your early warning system for 5-star stays.

Don't wait for the checkout survey. GuestGuy identifies friction in real-time and helps you fix it before the guest even leaves.

Sentiment Surveillance
Detect frustration in tone before it escalates to a bad review.
One-Click Manual Updates
The AI writes the fix for your guide. You just hit approve.
Revenue Protection
Fix repetitive issues that lead to refund requests and lost bookings.
Guest Friction
6 potential bad reviews intercepted this month
🚗 Parking
Critical
Parking instructions are unclear for 75% of guests
Guest: "Where do I park? The listing says garage but I can't find it"
AI suggested update:
"Parking: Use the garage on the left side of the building. The remote requires a firm press on the left button."
📶 WiFi & internet
Rising
3 guests reported password issues this week
Guest: "The password on the fridge isn't working..."
🔑 Check-out
Low
2 guests asked about checkout time

ENTERPRISE-GRADE SECURITY

Security your guests never think about.

WiFi passwords and access codes are the most-shared secrets in short-term rentals. GuestGuy treats them like they matter.

Field-level AES-256 encryption
WiFi passwords and access codes are encrypted at rest with versioned keys. They're never sent to the AI model.
PIN-gated credential delivery
Guests verify with a PIN before credentials are released. Brute-force attempts trigger automatic lockouts and host alerts.
Revoke guest access instantly
See every active guest session and kill any one of them with a single click.
The dashboard

Scale Without the Noise.

A high-fidelity overview of your entire portfolio. Monitor guest sentiment, deploy new concierges instantly, and watch your time saved climb in real-time.

Properties
The Redwood Cabin
3 Active Guests · AI Handled 12 Today
Sky Loft Downtown
1 Active Guest · AI Handled 4 Today
Beachside Villa
No active guests · Next check-in tomorrow
+
Add property
Import all listings from Airbnb / VRBO
Deploy
GuestGuy
The Redwood Cabin
Scan to chat with your concierge
Poster style
Minimalist
One-Click Print
Copy Link
Analytics
Time Saved
~31 hrs
this month
Response Time
< 2 sec
avg. guest wait
Automated interventions 247
Guest satisfaction 96%
Top topics WiFi · Checkout · Parking
FAQ

Common questions.

No download, no login, no friction. Guests simply scan the QR code or tap the link you share — it opens instantly in their browser. Nothing to install.
Your guide content is only accessible via the unique link for your property — it's not publicly searchable or indexed. For extra protection, you can set an optional guest code so that sensitive info like WiFi passwords is only revealed after the guest enters the correct PIN.
You fill out a property guide — WiFi details, house rules, check-out steps, local tips, appliance quirks — and GuestGuy uses that to answer your guests' questions accurately. The more you add, the smarter it gets.
GuestGuy will let the guest know it doesn't have that info and offer to connect them with you directly via a built-in contact form. You're always the fallback for anything unusual.
Yes — you can create as many properties as you like. The free plan allows 1 active property at a time (with a live QR code and guest link). Pro allows up to 10 active properties simultaneously, each with its own guide, QR code, and analytics.
Yes. Guests can switch the interface to their preferred language right on the stay page, and GuestGuy will respond in that language automatically.
Pricing

Start free. Scale when ready.

No credit card needed. Get your first property set up for free.

Free
Starter
$0/mo

Everything you need to get started with one property.

  • 1 active property
  • 50 AI responses / day / property
  • QR code & guest link
  • Usage analytics & session summaries
  • No credit card required
Get started free
Pro
Pro
$19/mo

For hosts with multiple properties and higher guest volume.

  • Up to 10 active properties
  • 300 AI responses / day / property
  • Multi-property dashboard
  • Guest feedback & session insights
  • Weekly host summary emails
  • Custom welcome message
  • Concierge tone control
  • Custom brand name & accent color
Get started

Stop answering the same
guest questions every week.

Set up GuestGuy in minutes. Your guests will thank you.

Start free — no card needed See how it works